Statement of Commitment
Build A Body is committed to protecting your privacy and any personal information we collect.
Build A Body complies with the Privacy Act 1988. This policy explains how we may collect, use, disclose and otherwise handle personal and sensitive information.
Build A Body is committed to safeguarding personal privacy. It recognises that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously.
Unless given consent to do otherwise, Build A Body will only collect and use personal information as set out below.
What information we Collect
- a member’s name,
- contact details,
- date of birth,
- emergency contact details,
- bank account and/or credit card details,
- student identification details,
- employment details,
- payment history and
- sensitive information.
Collecting personal information
Build A Body will not collect or monitor any personal information about an individual without their consent. The only personal information collected is what is provided voluntarily by a member or prospective member.
We collect personal information primarily to enable us to provide members with our services. Build A Body may also use the information for marketing to you or for any other purpose permitted under the Privacy Act 1988.
You don’t need to identify yourself when you deal with us (e.g. to find out more about membership packages) however in certain situations we will only deal with individuals who have identified themselves to us. When a membership or product is purchased personal information will be requested to provide the requested service or product, provide updated information, and advise of other Build A Body products, which may be of interest. You are not obligated to provide personal information however failure to do so may result in Build A Body being unable to provide services
or products to you. Personal information is collected directly from members or potential future members when they personally complete and submit an application form to become a member of Build A Body.
Collecting Sensitive Information
Using and disclosing your personal information
Personal Information will be used for the following primary purpose:
To fulfil obligations under your membership agreement and/or any other contract between you and Build a Body
- To render services under your membership agreement
- To provide information about products, service and/or special offers to you
- To obtain opinions or comments about products and/or services from you
- To record statistical data for marketing analysis
Build A Body may employ other companies or service providers to assist us in providing our services, including (but not limited to) marketing, market research, mail-house services, hosting and product development services, analysis of member lists and/or consulting services. These third parties may have access to personal information that is needed to perform their specific function. They cannot use that information for other purposes. Build A Body recognise the trust with which individuals provide personal information, and such information will not be used or disclosed for any other purposes without consent, except in exceptional cases when disclosure may be required by law or is necessary to protect the rights or property of Build A Body, any Build A Body group company, or any member of the public, or to lessen a serious threat to a person’s health or safety.
Contact by Build A Body
Build A Body does not send advertising information without obtaining prior consent. If an individual receives communications from Build A Body which they do not wish to receive, they may remove their name from the database by contacting Build A Body at .
Individual’s right of access
Individuals have the right to review, amend or delete personal and/or sensitive information that may be recorded on the Build A Body database. Information may be reviewed, amended or deleted by completing the access request form at Build A Body, or by phoning 02 9651 6230. A request may be made to delete personal and/or sensitive information, and all reasonable steps to delete the information will be made, except where it is required for legal reasons. Deletion of information may result in Build A Body being unable to sell products directly and/or provide certain services including after sales services.
Storage and security of personal and/or sensitive information
Build A Body takes all reasonable steps to keep secure personal information recorded and to keep this information accurate and up to date. The personal information is stored on secure servers if in digital format, or in locked areas if in hardcopy format: these repositories are protected in controlled facilities. Build A Body employees and data processors are obliged to respect the confidentiality of any personal and/or sensitive information held by Build A Body. Build A Body only permits authorised personnel to access your information and information will only be disclosed to third parties where they have the appropriate authority. Build A Body and links to other web sites
Build A Body provides links to web sites outside of the Build A Body site. These linked sites are not under the control of Build A Body, and Build A Body is not responsible for the conduct of companies linked to the Build A Body web site, nor for the performance or otherwise of any content and/or software contained in such external websites.
Problems, queries or complaints
We will investigate any complaints received in writing and do our best to resolve them as soon as possible.
Allowing us to use your image
We regularly film or photograph at the Build A Body premises so it is possible you will appear in the images or videos. By signing your agreement, you allow us to use your image in promotional and other business-related material